Privacy Policy

1. Who we are

JuLenny Pte. Ltd. (UEN: [UEN]) is a company registered in Singapore. We operate the website julenny.com. References to "JuLenny", "we", "us", or "our" refer to this entity.

To contact us, please use the contact form on our website.

2. Data we collect

We collect personal data only when you voluntarily provide it - for example, when you submit the contact form on this website. The data collected includes: your name, company name, email address, and the content of your message.

We also collect anonymised analytics data via Google Analytics (if you have consented) to understand how visitors use our website.

3. Legal basis for processing

Under Singapore's Personal Data Protection Act 2012 (PDPA), we process your data on the basis of your consent (given when you submit the contact form and tick the consent checkbox) and for legitimate business purposes (responding to enquiries).

For visitors from the European Economic Area, our legal basis is consent (Article 6(1)(a) GDPR) for analytics and legitimate interests (Article 6(1)(f) GDPR) for responding to direct enquiries.

4. How we use your data

We use the information you submit solely to respond to your enquiry. We do not sell, rent, or share your personal data with third parties for marketing purposes.

Your contact form submissions are stored in HubSpot (hubspot.com), our customer relationship management system. HubSpot acts as a data processor on our behalf, helping us to manage and respond to your enquiry efficiently.

5. Data retention

We retain contact form submissions for as long as necessary to manage the relevant business relationship, and no longer than 3 years from the date of submission unless a longer retention period is required by law.

6. Your rights

Under the PDPA and applicable legislation, you have the right to: access the personal data we hold about you; request correction of inaccurate data; withdraw consent at any time (without affecting the lawfulness of processing before withdrawal); and request deletion of your data, subject to any legal retention obligations.

To exercise these rights, please use our contact form.

7. Cookies

Please refer to our Cookie Policy for full details of the cookies we use and how to manage them.

8. Changes to this policy

We may update this policy from time to time. Material changes will be notified via a notice on this website. The date at the top of this page reflects when it was last revised.